We are delighted to announce that for the third consecutive year Abell Point Marina has been awarded with the TripAdvisor Certificate of Excellence.
Only 10% of businesses listed on TripAdvisor qualify for a Certificate of Excellence. To calculate the qualification, the platform uses a combination of user generate content including quantity and quality of reviews, as well as frequency of reviews and business response rates.
Abell Point Marina’s marketing and business development manager, Joscelyn O’Keefe explains “TripAdvisor is another measure of guest experience. As a major tourism attraction in the Whitsundays, many visitors who have been on day tours, overnight trips or bareboat holidays will leave a review for the business they travelled with, but also for the marina as their departure and arrival point was memorable for them. We also get many reviews from visitors to the region who have simply enjoyed a stroll through the marina and a café or meal at one of our great cafes or restaurants.”
“TripAdvisor provides an online measure of our customer’s satisfaction. We get some great suggestions through this platform from visitors who are not our berthing customers, so we have not interacted with them directly. Without such platforms, we would not receive these suggestions – so for that reason it is invaluable for us to be listed.”
Abell Point Marina has been listed on TripAdvisor since 2015 and currently have 100 reviews and a 4.5* rating.
If you would like to leave us feedback, we are happy to discuss any suggestions you may have for improvement directly in person or to leave us a review on our Tripadvisor platform, click here.